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Authors > Mar Mar > Marshall Field

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Marshall Field quotes

American department-store owner whose pioneering activities in retail merchandising were continued and extended into publishing by successive generations of his family. 1834-1906

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“Things to remember: 1) The worth of character; 2) The improvement of talent; 3) The influence of example; 4) The joy of origination; 5) The dignity of simplicity; 6) The success of perseverance.”
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“Right or wrong, the customer is always right.”
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“Good will is the one and only asset that competition cannot undersell or destroy.”
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“More things to remember: 7) The value of time; 8) The pleasure of working; 9) The obligation of duty; 10) The power of kindness; 11) The wisdom of economy; 12) The virtue of patience.”
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“I have tried to make all my acts and commercial moves the result of definite consideration and sound judgment. There were never any great ventures or risks. I practiced honest, slow-growing business methods, and tried to back them with energy and good system.”
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“Give the lady what she wants!”
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