“There's no doubt that people are getting more involved with the government on the Internet to meet their needs, but my question is whether e-government is providing a way to access information, ”
“Regardless of where you work or live, the changes affect you and your community. This is about knowing what's in the air we breathe and water we drink.”
“But there is no infrastructure underneath it to get information. There are no business federal identification numbers that would allow you to get SEC, OSHA and EPA findings on a company.”
“The demand is increasing for government to be more accessible, ... But the way that demand is met is with glitzy services like e-filing [for taxes] or accessing information on a Social Security account.”